About Us

Customer-Focused

We work hard to help our customers to achieve their top performance every day. We take pride in delivering extraordinary customer service and products to our customers. When we set the expectations, recipe with our customers or our colleagues, we execute for Results.

Results-Driven

We constantly drive for results and success, without wavering, from our foundation, which is built on trust, respect and integrity. We are accountable for delivering high-quality service and products, which are continually enriched by open, dynamic revisions and learning.

Team-Oriented

We know, that the best results are achieved, when everyone works together, to achieve the same goal.
We conduct our business with empathy, compassion, collaboration and cooperation.
Team work requires respect among peers at all levels.

Safety and Protection

This is always a driving force in all of our actions, with the environment, our property, our customers and each other. We protect each other from harm, as well as our assets and intellectual property. We are committed to quality concepts and practices, in safety and environmental stewardship, ethical and business conduct, with the community responsibility.

Quality Assurance

RTL is committed to the provision of quality transportation services, flexible delivery services and a high standard of customer care / service. We aim to build and retain long-term relationships with our clients by:
Providing affordable and effective services.
Demonstrating always professional and pro-active approach towards customer needs.
Maintaining an ongoing commitment to the needs of our clients.
Addressing all aspects of customer satisfaction, we always listen and improve.
Providing upportive, enjoyable and rewarding environment for customers and employees.
Our commitment to these objectives is confirmed by a quality management system adopted by RTL, which ensures continual monitoring and improvement of our training, transportation services and the compliance with MTO requirements.

The RTL Advantage

• Customer-Focused Services
• Result-Driven Basis
• A Team Oriented Company
• Safe and Reliable
• Quality Assured Service

 

Email:  cs@goreliable.ca

Phone: (905) 660 7766

Fax:       (905) 660 7744